RESPONSIBILITIES

• The preparation of equipment configurations and validation of configurations for new installations, changes within the network, software upgrades for Campus Switches
• Understand equipment capabilities to follow fault diagnosis procedures to support effective fault resolution for Campus Switches
• Understand equipment capabilities to follow network operational support procedures related to Campus Switches
• Support of the network environment to include assessing the health of the hardware and software infrastructure for Campus Switches
• Network related testing to ensure installation follows established guidelines and capabilities for Campus Switches
• Implementation, integration & migration planning and operational support for Campus Switches
• Troubleshooting of network issues at layers 1, 2, & 3 of the OSI Network model
• Ongoing, informal, knowledge transfer for Campus Switches
• Open OEM TAC cases and work with vendor engineers to resolve issues 
• Open and track RMA cases for defective networking gear
• Submission of problem reports to Resident Engineer (RE)
• Accurately plan & record switch installation data
• Ad-hoc written summary reports on equipment and network problems
• Ability to follow equipment test plans and provide documented results
• Configuration expertise on proposed platform to include all Campus Switches
• Develop installation Network diagrams
• Operations and support procedures
• Technical input to major service outage root cause analysis and corrective action reports
• Respond to and resolve trouble ticket escalations via VA Ticketing System and MS Teams support channel
• Support and planning for equipment migrations
• Scripted cutover procedures
• Go/No-Go Criteria for migration and cutovers
• Use miscellaneous scripting support using OEM solution
• Document the process for the bulk importing of data or any other data transfers
• Assist testing the development of automation tools to enhance the network operational environment 
• Travel to equipment test site for training as needed
• Travel to a site for up to 3 weeks per, including weekends month.

REQUIRED QUALIFICATIONS

• A minimum of 5 years of functional and technical experience with implementing and replacing access switches in a large campus network environment 
• Experience with operations, maintenance and troubleshooting of large complex networks
• Firm understanding of the OSI Network model, layers 1, 2, & 3
• Experience with troubleshooting end device connectivity issues with access layer switches, from both Web UI and command line interface (CLI)
• Experience with Juniper software preferred
• Experience with Juniper Mist Web UI a plus
• Knowledge of EVPN-VXLAN, IP Clos architecture, and Edge Routed Bridging a plus
• Be familiar with MS Word and Excel applications
• Ability to effectively and professionally communicate with customers, co-workers and team lead
• Must be able to work as part of a team with management, other engineers and technicians in a fast-paced environment
• Need to possess attention to detail, be able to multi-task and learn quickly
• Must be willing and able to travel up to 75% of the time
• Must be able to successfully pass a background investigation to include checks of law enforcement records, credit history, and inquiries about previous employment and education.
• Must have a Real ID state driver's license (unrestricted)
• Must undergo (company paid) and pass two stage Tuberculosis (TB) testing
• Successfully pass drug screening
• Must have good communication skills
• Ability to interact effectively with all levels of management required

CERTIFICATIONS

• JNCIA-ENT certification is preferred

We are seeking a Campus Network Engineer to join our team supporting VA LAN CCT.

TekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com. 

Apply now to explore jobs with us!  

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status.  If at any time you would like to opt out of text messaging, respond "STOP".

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Locations: Onsite work throughout the US at various locations and limited overseas
• Type of environment: Home/Customer sites
• Noise level: Medium
• Work schedule: Dependent upon contract needs and can include days, nights, weekdays and weekends. Candidate must maintain schedule flexibility. When traveling individuals will be required to work to meet program and contract needs including weekends. 
• Amount of Travel: 75% - candidate must be within commuting distance to a regional or international airport

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Must be a U.S. Citizen

Successful passing of VA HIGH BI clearance

OTHER INFORMATION

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact hr@teksynap.com for assistance.remote #telework #linkedin

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